SHIPPING TO OVER 200 COUNTRIES
LOCATION *ESTIMATED SHIPPING TIME
United States 7-30 Business days
Canada, Europe 7-30 Business days
Australia, New Zealand 7-30 Business days
Mexico, Central America, South America 10-30 Business days
Max delivery time – 45 business days.
These are our estimates: regards Covid-19* shipping times may change*
*This doesn’t include our 2-5 day processing time.
SHIPPING & DELIVERY
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
TAX AND DUTIES
GET A SOLUTION
We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note: a small quantity of orders may still need between 3-5 business days depending on stock availability.
If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated SC team will contact you within 24 hours.
SHIPPING TO MILITARY ADDRESSES
• Address the package like normal with the recipient’s name and other information.
• Instead of city, select either APO (Army Post Office) or FPO (Fleet Post Office).
• Instead of state, select AA (Armed Forces Americas), AE (Armed Forces Europe & Middle East), or AP (Armed Forces Pacific).
• Enter the zip code provided by the military.
• For Country, select United States regardless of where the recipient is stationed.
WHEN WILL MY ORDER BE SHIPPED?
If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.
WILL YOU SEND ME A TRACKING NUMBER?
If you have not received a tracking number from us,it probably means we have not sent out your order yet.
Most orders take 1-3 days to check, pack and dispatch. If you are wondering where your order has got to, please open a ticket in the support system quoting your order number(s). Please be aware that bedtimejoys.com cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.
WHY CAN'T I TRACK MY PACKAGE?
DO I HAVE TO PAY IMPORT DUTY or TAX ON ORDERS I BUY AT BEDTIMEJOYS.COM?
1. Maybe. It depends on what country you are receiving the goods in. Tax is a complex issue, because it depends what country you are receiving the goods into. Some countries are easy to import into, and have few restrictions and no taxes. Other countries are ultra restrictive and have high taxes. Before you start importing bigger quantities of products to your country, you’ll need to research what the law and practices are in your country. It is your responsibility to comply with all applicable laws and regulations of the country for which the products are destined. We will not be responsible or liable if you break any such law.
Please read the following notes for some basic background…
1.1 IMPORT DUTY AND SALES TAX CHARGED BY YOUR COUNTRY:
Some countries charge tax on certain imported products, at certain quantity/value levels. You are responsible for finding out the situation in your own country.
Whatever you order from bedtimejoys.com, we will send you. We won’t enforce any rules so it’s up to you to make sure that what you are buying is OK to import in your country.
Many countries charge two kinds of tax when you import anything from overseas. These are (1) Sales Tax (VAT); (2) Import Duty. Usually these taxes are not very high,and the tax is calculated according to the value of the goods (+ shipping sometimes). On the other hand, many countries may not charge any tax on certain types of goods, or on small shipments.
1.2 PACKET CONTENTS AFFECT TAX:
The category of goods you are importing often has an effect on whether you have to pay tax, or how much.
Obviously, certain categories of dangerous or restricted goods are illegal to import in most countries.Other, specific restrictions on certain items may apply in your country as well – please research that information for your local country.
In accordance with customs regulations, please note that bedtimejoys.com cannot list purchased items as a gift or indicate an amount lower than the actual product price.